How can we help you?? Providing Great Customer Service — a priority for small businessesBy Gunjan ChandokJan 8, 2022Jan 8, 2022
How to achieve a personalized customer experience for your online store?How would you feel when you walk into a restaurant and the proprietor is aware of your booking and your order? Here, you’ll feel welcomed…Dec 12, 2021Dec 12, 2021
How can chatbots improve a customer’s shopping experience?The experience that a brand creates is what a customer remembers. Gartner in its Customer 360 Summit, showed that a consumer’s purchase…Dec 10, 2021Dec 10, 2021
What is social commerce & how to use it effectively?With the advent of digitalization, e-commerce has over the years flourished and given rise to social commerce. In this blog, we would deal…Nov 3, 2021Nov 3, 2021
How to use Direct Messages to drive customer engagementDirect messages(DM’s) are probably the most under-rated tool on social media websites. We all know about driving engagements through…Sep 6, 2021Sep 6, 2021
